Delivery

Delivery that fits your room plan.

Use this page to explain timing, access requirements and what customers should expect before furniture arrives.

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Before delivery

Check measurements, access, stairs and lift sizes before confirming a large item.

Keep the destination room clear and confirm where each piece should go.

Inspect packaging and items promptly, then contact support if anything needs attention.

Measure doorways, hallways and stairwells. Compare those measurements with product dimensions before ordering.

Do I need to be home?

For large furniture, someone should be available to receive the delivery and confirm access.

What if an item does not fit?

Contact support promptly. Include photos and measurements so the team can advise next steps.