Returns
A clear path if something is not right.
Set expectations for returns, exchanges, product condition and support documents.
Keep packaging
Hold original packaging until the item is inspected and accepted.
Learn moreShare photos
Photos help support review condition, damage or missing parts quickly.
Learn moreCheck timing
Return windows and fees should be confirmed before arranging pickup.
Learn moreStart with the details
Send the order number, item name, reason for return and clear photos. Support can then confirm next steps.
Questions
Can I return assembled furniture?
Return eligibility depends on item condition and timing. Keep documentation and contact support first.
Are return fees configurable?
Yes. Edit this answer in the backend to match the final store policy.