Help / Shipping
Shipping
Shipping information adapted from the old site footer route for delivery support.
Before delivery
Review measurements, access points, building requirements, and delivery contact details.
Delivery day
Keep the destination accessible and confirm someone is available for required handoff.
After delivery
Inspect items promptly and contact support if something needs attention.
Measure first
Check doors, stairs, lifts, hallways, and the final room path before scheduling delivery.
Clear access
Keep the delivery path open and confirm building access, parking, and contact details.
Inspect on arrival
Review packaging and product condition promptly so support can resolve issues quickly.
FAQ
What should customers prepare before delivery?
Measure the path, clear access, and confirm contact details before the delivery window.
Where should final shipping fees and timings go?
Add confirmed regional delivery timing, fees, and carrier notes in this editable FAQ once the customer approves them.